Cookie Policy
Last updated August 24, 2026
This Cookie Policy explains how JETUP LTD (“Company,” “we,” “us,” and “our”) uses cookies and similar technologies to recognize you when you visit our website at https://jetup.com (the “Website”). It explains what these technologies are, why we use them, and your rights to control our use of them.
In some cases we may use cookies to collect personal information, or information that becomes personal if we combine it with other data. How we handle personal information is described in our Privacy Policy.
What are cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. Website owners use them to make sites work, work more efficiently, and provide reporting information.
Cookies set by the website owner (in this case, JETUP LTD) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable features such as advertising, interactive content, and analytics. The parties that set those cookies can recognize your device when it visits this Website and certain other websites.
Why do we use cookies?
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for the Website to operate. We call these “essential” or “strictly necessary” cookies. Other cookies help us understand how the Website is used, measure marketing, and improve the experience. Third parties may also set cookies through the Website for analytics and related purposes, as described below.
How can I control cookies?
You have the right to decide whether to accept or reject non-essential cookies. You can set your preferences in the Cookie Consent Manager on the Website. The Cookie Consent Manager lets you choose which categories of cookies to accept or reject. Essential cookies cannot be rejected, because they are strictly necessary to provide the Services.
The Cookie Consent Manager appears in the notification banner and can also be opened from this page and the Website footer. If you reject non-essential cookies, you can still use the Website, but some features may be limited. You may also set your browser to accept or refuse cookies.
Cookies we use
The first- and third-party cookies served through the Website, and the purposes they serve, are described below. The specific cookies in use can vary depending on the pages you visit and the features you use.
Essential website cookies
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas and remembering your consent choices.
| Name | Purpose | Provider | Type | Expires |
|---|---|---|---|---|
| cookie_consent_preferences | Stores your cookie consent choices so we can honor them on later visits. Without this cookie, we could not remember whether you accepted or rejected non-essential cookies. | jetup.com | HTTP cookie / local storage | Up to 12 months |
| csrf_token | Protects forms and authenticated requests from cross-site request forgery. | jetup.com | HTTP cookie | Session |
| access_token | Keeps you signed in and authorizes access to secure areas of the Website. | jetup.com | HTTP cookie | Session |
| refresh_token | Allows your session to be renewed without requiring you to sign in again immediately. | jetup.com | HTTP cookie | Session / as needed for login |
Analytics and customization cookies
These cookies collect information used in aggregate to understand how the Website is used, how effective our marketing is, or to help us improve the Website. They are set only if you accept analytics cookies (where consent is required). We use Google Analytics. Google’s privacy practices are described in Google Privacy & Terms. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
| Name | Purpose | Provider | Type | Expires |
|---|---|---|---|---|
| _ga | Records a client identifier used to generate statistics about Website usage. | .jetup.com | HTTP cookie | 13 months |
| _ga_# | Used by Google Analytics 4 to distinguish users via a randomly generated client identifier and to calculate visits and sessions. The “#” is a unique property identifier (for example _ga_53RLE8M3RB). | .jetup.com | HTTP cookie | 13 months |
| _gid | Distinguishes users for Google Analytics reporting over a short period. | .jetup.com | HTTP cookie | 24 hours |
| _gat | Throttles the request rate to Google Analytics. | .jetup.com | HTTP cookie | 1 minute |
How can I control cookies in my browser?
Browser controls for refusing cookies vary by browser. See your browser’s help menu, or these guides for popular browsers:
Most advertising networks also let you opt out of targeted advertising. For more information:
- Digital Advertising Alliance
- Digital Advertising Alliance of Canada
- European Interactive Digital Advertising Alliance
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors. We may use similar technologies from time to time, such as web beacons (also called tracking pixels or clear gifs). These are tiny graphics with a unique identifier that let us recognize when someone has visited the Website or opened an email that includes them. We may use them to monitor traffic from one page to another, work with cookies, understand whether you arrived from an advertisement on a third-party site, improve site performance, and measure email campaigns. In many cases these technologies rely on cookies, so declining cookies will limit how they work.
Do you use Flash cookies or Local Shared Objects?
We do not use Adobe Flash cookies (Local Shared Objects). Some older websites used Flash cookies to store information about use of a service, fraud prevention, and other operations. If you still have a Flash player installed, you can manage any legacy Flash storage through Adobe’s Website Storage Settings and Global Storage Settings panels. Restricting Flash storage can affect Flash applications, if any remain on your device.
Do you serve targeted advertising?
Third parties may set cookies on your computer or mobile device to serve advertising through the Website. Those companies may use information about your visits to this and other websites to show advertisements about goods and services that may interest you, and to measure how effective those advertisements are. They may use cookies or web beacons to collect information about your visits. That process does not, by itself, let us or them identify your name, contact details, or other details that directly identify you unless you choose to provide them. You can opt out of non-essential cookies, including those used for advertising where we enable them, through the Cookie Consent Manager.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time to reflect changes to the cookies we use, or for operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy shows when it was last updated.
Where can I get further information?
If you have questions about our use of cookies or other technologies, email us at support@jetup.com or write to:
JETUP LTD
27 Old Gloucester Street
London, United Kingdom WC1N 3AX
United Kingdom