Privacy Policy

Last updated: December 2025

At JetUp OS ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software platform, or engage with our services (collectively, the "Services").

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for the Services, express an interest in obtaining information about us or our products, or otherwise contact us. This includes:

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Email address, telephone number, and billing address.
  • Professional Data: Job title, company name, and industry sector.
  • Payment Data: Credit card details and billing information (processed securely by our payment processors).

1.2 Usage and Technical Data

When you access or use our Services, we automatically collect certain information about your device and usage patterns, including:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, features used, time spent on the platform, and clickstream data.
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze traffic.

2. How We Use Your Information

We use the information we collect for various business purposes, including to:

  • Provide, operate, and maintain our Services.
  • Process transactions and manage your account.
  • Send you administrative information, such as security alerts and support messages.
  • Improve, personalize, and expand our Services.
  • Analyze usage trends and user behavior to optimize performance.
  • Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics).
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the use of your data. To exercise these rights, please contact us using the information provided below.

6. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

7. Contact Us

If you have questions or comments about this policy, please email us at [email protected].